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About Us


Meet the Doctor  & Patient Services Director

John W. Norris III, MD FACP                           

Kathryn M. Norris, MBA

Dr. Norris has been a practicing physician for nearly 30 years. Trained at the Rutgers - New Jersey Medical School, he stayed on as faculty for more than 10 years. He rose to Associate Medical Director for Ambulatory Care at the University Hospital, Newark, NJ, where he coordinated the practices of faculty and students alike. He founded the hospital's Primary Care Group and lead many faculty performance improvement activities at the institution. 


Whether his comments open a lead story in the New York Times or demonstrate the struggle of patients to understand their own illnesses on the NBC Nightly News, Dr. Norris' search for science tempered with his own brand of compassion continue to be the foundation of reports like the News and Perspectives piece in the Journal of the American Medical Association in April 2017


Today, concern for his patients has led to an investigation into Antibiotic Dependent Insects. An area nobody would ever expect to be of interest until in 2016 these insects were to be released on his patient's homes. In reviewing these genetically engineered creatures he discovered the risk of spreading antibiotic resistant bacteria from mere contact. The scope of his investigation has again drawn public attention. Click here for an Explanation of Antibiotic Dependent Insect concern to learn more.


His interest in the Florida Keys developed in his teenage year visiting his grandfather, who was a resident of Islamorada in the middle of the Keys. Leaving academia in 2004 after the passing of his mentor, he moved to the Keys. Realizing the childhood dream of being a simple, island physician. Treating his friends and neighbors has been his honor, dealing with conditions both simple and complex. He has not looked back. Dr. Norris now resides in Key Haven, Florida with his wife, Kathryn Norris and two daughters.



Kathryn Norris is an Atlanta, GA native and first moved to Key West in 1994 and returned in 2008.  She received her MBA in International Marketing in 2006, and is a proven leader with over fifteen years experience in operations management within the hospitality industry. She is an entrepreneur and visionary who founded her own social media company, Peach Promotions. She has helped industry leaders and local companies harness the power of social media for measurable, organic brand building. 


During the Covid pandemic of 2020, Kathryn worked for Congress as our local Director of Community Affairs. It is there where she harnessed her abilities to continue to care and help the community by developing opportunities between federal and community stakeholders, met with elected officials, answered casework correspondence, and assisted in resolving problems that occurred when inquiring about grant status and applications. As the Patient Services Director, Kathryn will bring to the leadership role her dedication to public service, the community, as well as a lifelong devotion to sound business practices that utilize and ideally prioritize your visit at Norris Healthcare Concierge to run smoothly and ensure you are never left without support or answers.


Kathryn and  Dr. John Norris III married in 2016. They reside in Key Haven, FL with their two daughters, Kianna Connelly and Katelynn Norris and a yorkie named Benji.

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